Marble Falls, TX

We just love our Shane Stewart State Farm Office. They defiantly go above and beyond for us. Everyone there is always there to help no matter the causation. We have been with them since 1992.

Always have such a great experience in the Shane Stewart office. Paula is always so kind and helpful!

I would highly recommend State Farm in marble falls to friends and family ! Definitely worth it . Paula is one of the best and is so helpful and super good at explaining all steps of every process . I love going in the office , everyone is so super sweet .

I am going to share a story with the internet. After hearing it, Shane Stewart himself said "I do not know what you are talking about." Don't worry, Shane, I will help you understand why your company failed me! :) 1. A gas fire started at my dwelling. I did not have a fire extinguisher, and it burned my dwelling to the point I could not live in it. 2. State Farm collectively left me in limbo for two days; I did not know if I should stay in a hotel or go to my parent's house, which is four hours away. They changed their mind several times. 3. I was told by Shane's office on the first day to keep my receipts  and stay in a hotel. 4. On the morning of the second day, I called phone number 844-458-4300. Shane's office supplied me with this number. The representative, Ben, told me they would not pay for me to stay in a hotel. 5. Right after #4, I called phone number 972-600-1816. Shane's office supplied me with this number. The claims adjuster, Sage, told me the city (not any around Marble Falls) would need to declare it unlivable. 6. Right after #5, I called that city. They had no idea what I was talking about. SAGE LIED TO MY FACE! 7.  I went to an office in that town to try to get help. The person there actually helped me, and I got everything resolved by them. I ended up showing the damage through an app on the phone. 8. Shane sends an email to my parents (which I did not give him permission to send it to my dad but rather my mom only) saying I need to calm down basically. No Shane, we are going to have a little accountability. I put photos in here so people can see that there was NO WAY I could live there. To keep me in limbo for two days without being able to answer a single question is ridiculous, in my opinion. Furthermore, I think they should pay me a salary because I made them do their job. In my opinion, Ludicrous and Jake were not there for me. From what I can tell, Shane does not care about this indisputable fact! Please do not throw me in jail, King Shane Stewart of the Highland Lakes!

I was having trouble using the State Farm phone tree about a hail claim. I called up Shane Stewart and Gale got my document posted to the claim within minutes. Unbelievable service!